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Sinatur's personal data policy
Enterprise
Sinatur Hotel & Konference
Østerøvej 121
5800 Nyborg
CVR 55 60 28 16
(We are owned by the Danish Teachers' Association)
We consist of the following six hotels:
Skarrildhus Sinatur Hotel & Konference
Haraldskær Sinatur Hotel & Konference
Sixtus Sinatur Hotel & Konference
Gl. Avernæs Sinatur Hotel & Konference
Storebælt Sinatur Hotel & Konference
Frederiksdal Sinatur Hotel & Konference
Below you can read about the applicable rules that we use as a starting point in relation to the processing of your personal data.
We only collect the personal data that you consent to when you visit our website and take an action that requires information from you. This could be when you fill out a contact form or send us an enquiry where we need to know your name, your email and possibly which company you represent.
Likewise, you provide personal data when you sign up for our newsletter or book a stay via our website, where you must fill in the following:
-Name
- Address (not applicable to newsletter)
- Zip code and city
This information is necessary for us to handle your registration, booking and/or enquiry. The information is stored securely at the Danish Teachers' Association, and you always have the opportunity to ask for insight into what information we have registered about you.
In addition, we collect information about your movements on the website if you have consented to this. You can read more about this under the section on cookies.
Your personal data is stored on servers in Denmark at our owners, the Danish Teachers' Association. Some personal data is managed by a third party who is part of the role of our data processor. These store and process personal data on behalf of Sinatur Hotel & Konference in accordance with this data policy and the legislation in force at any given time on the protection of personal data.
In accordance with the rules of the General Data Protection Regulation, we have entered into data processing agreements with the third parties we work with to get a guarantee that they have the necessary technical and organizational security measures needed to ensure that your personal data is not leaked. In addition, we have prepared detailed manuals and descriptions internally that outline the rules for storing personal data. This means, among other things, that we do not store information about you on non-secure servers and places that can be accessed by others than Sinatur.
You have the right to be informed of what personal data we have registered about you, as well as to have incorrect information deleted or corrected. For further information about this, please contact Hotel Director Christina Nielsen at chni@sinatur.dk.
Changes may be necessary in our processing of personal data, and we therefore reserve the right to update and change these guidelines. In the event of significant changes, you will be notified of this, either via a visible notice on our website or via an email if you are subscribed to our newsletter.
We use cookies on our website to generate web statistics and target marketing to our visitors.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we may store cookies on your device if they are strictly necessary to ensure the provision of the service you have expressly requested to use. For all other types of cookies, we need to obtain your consent.
This website uses different types of cookies. Some cookies are set by third-party services that appear on our sites.
When you visit our website, you must decide which cookies you want to accept. You can always block or delete cookies on your computer by changing the settings on your browser. Keep in mind that if you use multiple browsers, you will need to delete and block cookies in all of them.
We primarily use the information collected from cookies to measure and analyze the traffic on our website via Google Analytics and for targeting marketing via e.g. Facebook.
We use the following cookies on our site:
Preference
Preference cookies allow a website to remember information that changes the way the website looks or behaves. For example, your preferred language or the region you're in.
Statistics
Statistics cookies help website owners understand how you as a visitor interact with the website by collecting and reporting information anonymously.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to show, for example, ads that are relevant and engaging for you as a user, and thus more valuable to publishers and third-party advertisers.
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
When we use Google Analytics to generate web statistics, Google Analytics sends cookies through our website. In connection with our use of Facebook, we have inserted a so-called Facebook pixel on the website, which consists of a small piece of JavaScript code that is used to register visits to our website and send information back to Facebook. In this way, we have the opportunity to target ads on Facebook to people who have previously visited our website.
Our website contains media features such as Facebook, LinkedIn, and Instagram, which have their own privacy policies. We encourage you to read their terms and conditions and privacy policies before providing any personal information, as we do not assume any responsibility or liability for these services or features.
When you sign up for our newsletter, you consent to Sinatur Hotel & Konference sending you emails with great offers, news from our six hotels and inspiration. At the same time, you agree that we may process your personal data as stated below and in accordance with the applicable personal data policy. We send out an average of 1-2 newsletters per month.
In connection with our e-mail marketing activities, Sinatur Hotel & Konference cooperates with the third-party supplier MailChimp. MailChimp stores and processes your personal data on behalf of Sinatur Hotel & Konference in accordance with our data policy and applicable personal data legislation, in order to ensure the best possible protection of your personal data. Sinatur Hotel & Konference has entered into a data processing agreement with MailChimp, which ensures that they comply with all requirements of the General Data Protection Regulation.
You can unsubscribe from our newsletter at any time, just as you can also update your information via the link at the bottom of the newsletter.
If you need help, or if you have questions about our newsletters, you are welcome to contact us at sinatur@sinatur.dk
It is free and non-binding to sign up for our newsletter.
To read Sinatur's gated content, you must submit your name, surname, email and phone number. The personal information is used to target our communication with you. By submitting your submission, you give Sinatur permission to contact you with relevant marketing, inspiration and information.
The personal data we collect and process about you as a guest, contact person or supplier is used in connection with booking hotel stays and/or meetings/conferences as well as for customer administration to ensure that we fulfil the agreement you have entered into with Sinatur. They are then used to send invoices and handle Sinatur's creditors. The sole purpose is to give you the best experience with us. All information is stored securely in our IT system.
Sinatur takes data protection seriously and attaches great importance to the confidentiality of all personal data. Our employees receive ongoing instruction and training in how personal data is destroyed or secured so that it does not fall into the hands of unauthorised persons.
Name, address, telephone number and email address
Company information
Information on any other contact persons
If you complete a customer satisfaction survey after a meeting/conference experience with us, this will be saved and stored for subsequent use by the hotel in question. For this purpose, we use a third party, Enalyzer, which ensures that all information is stored in accordance with applicable GDPR rules. It is a selected group of employees per hotel who have access to these questionnaires, and there will be no sensitive experiences in the information they see.
If, in connection with a visit to us, you make us aware of a special circumstance, this will be stored together with the other information in your booking. This could include allergies, dietary considerations and special food preferences or a disability.
If you send sensitive personal data to Sinatur, you should send it in encrypted if you use email.
Our processing of your personal data in connection with your overnight stay has the following purposes:
To record travel identification of guests staying at our hotels.
This personal data is processed on a legal basis in accordance with Article 6(1) of the General Data Protection Regulation (c)
The information is automatically deleted after 2 years
Digital Guest
You can access relevant information about your stay at our hotel through our web-based guestbook app, Digital Guest. This includes information about reception and restaurant hours, the WiFi code, and driving directions.
By using Digital Guest, you give us permission to process information such as your name, phone number, email address, room number, arrival date, your reservations and any comments in our guestbook.
This data processing is based on Article 6(1)(b) of the General Data Protection Regulation, as it is necessary for the performance of our agreement with you to provide the services offered through Digital Guest, as well as our legitimate interest in ensuring that you have the best possible experience during your stay at Sinatur Hotel & Conference's hotels. in accordance with Article 6(1)(f) of the GDPR.
Video surveillance
Sinatur carries out video surveillance for the sake of intruders and theft, as well as as a security for employees and guests. Of course, we follow all applicable rules and requirements for the storage and use of these recordings, and they will only be accessed in case of suspicion of criminal activity. It is a small circle of trusted employees at the hotels who are the only ones who have access to the recordings. The recordings can be passed on to the police or others if required by law.
Through our payment provider, Sinatur has access to your credit card information as a guarantee for your reservation. Our payment provider provides the necessary consent for the registration and processing of sensitive information.
As a general rule, the information will not be disclosed to third parties unless it is necessary for the fulfilment of an agreement with you.
By law, we are entitled to disclose information to the police in the event of fraud.
When you apply for a position at Sinatur, the personal data that you have provided in connection with your application is registered. We do not store applications unless you have consented to this. When you send an application via Jobmatch/Garuda , all the information is stored by this third party with whom Sinatur has a data processing agreement.
A limited number of employees have access to this information.
If references are obtained on an applicant, these will not be saved after the recruitment process has been completed.
Applicants who receive a rejection from us will have their application deleted within 6 months after the application has been made.
According to the General Data Protection Regulation, you have a number of rights that you can use at any time to gain insight into what information we have on you and how it is stored.
The rights are as follows:
Obligation to provide information (Articles 13 and 14)
Right of access (Article 15)
Right to rectification (Article 16)
Right to erasure (Article 17)
Right to object (Article 21)
Right to data portability (Article 20)
Right to restriction of processing (Article 18)
Duty to notify in connection with rectification or erasure of personal data or restriction of processing (Article 19)
Right not to be subject to a decision based solely on automated processing, including profiling (Article 22)
If you wish to request access to your information or withdraw your consent, you can contact Hotel Director, Christina Nielsen at chni@sinatur.dk.
If you believe that we are processing your data without being entitled to do so, you can file a complaint with the Danish Data Protection Agency:
Borgergade 28, 5.,
1300 Copenhagen K,
dt@datatilsynet.dk
+45 33 19 32 00
At Sinatur, we have a so-called whistleblower scheme, which can be used if suspicious circumstances are suspected. Through a reporting system, you can easily and quickly report concerns or suspicions about conditions that may affect our company or people's well-being. The reporting system must not be used to deliberately false accusations against persons, and deliberately untrue information must not be reported at all.
We encourage you to state your name in the report. Whether you do or not, we ask you to set up a secure PO Box to make it safer and easier to communicate with us.
All reports are treated as strictly confidential.
Go to the reporting system here
Our personal data policy is regularly updated in accordance with current rules. You can always see the latest update on this page.
Last updated on May 14, 2024
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