Care that you can feel
Here, the employees are treated with the same respect as our guests.
At Sinatur you will meet people who are happy to be here. That is not always a given in our industry. But it is here.
At Sinatur, we believe that safe and respectful conditions create the greatest job satisfaction. And we know that the way we treat each other internally can be felt externally.
Good service occurs in workplaces where people thrive, are safe and have decent conditions. That is why we have a collective agreement at all our hotels. Not because we have to. But because we want to. This means good working conditions, a clear framework and space to do your job properly.
Because when people thrive, it can be felt. In the atmosphere. In the presence. And in the smile you are greeted by.
We call it care that you can feel.
Here, the employees drink as good coffee as the guests
We take pride in pampering our guests – with good coffee, tranquility and moments that make a difference. That the same applies to our employees is not a matter of course in our industry. But it is with us.
We do not believe that you can pass on quality and good experiences if it is not something you experience yourself. Therefore, it is not only our guests who get the good coffee. So do the employees. Not as something that needs to be done in a hurry in the back room with a half-cold cup of coffee, but as a natural part of a busy working day.
And that requires proper working conditions. That is why we have a collective agreement at all our hotels.
This ensures time, framework and energy to also take the small things seriously.
Because when the employees themselves experience quality, they can pass it on.
We call it care that you can feel.
Here, we talk as nicely to each other as we talk to our guests
A professional kitchen is a busy place. There is pressure, pace and high demands. Talking to each other properly is not always a matter of course in our industry. But it is with us.
At Sinatur, we believe that the tone between people matters. Also in the kitchen, where the pace is high and the guests are not watching. Therefore, we speak to each other with the same respect with which we meet our guests.
We have a clear framework for how we are together in everyday life. But most importantly, it's something we practice every day. Because we know that it does not come by itself. A proper tone also requires proper working conditions. That is why we have a collective agreement at all our hotels and terms that give our employees both security and the opportunity to develop.
Because we know that the way we talk behind the scenes can be felt in the service you receive – and tasted in the food.
We call it care that you can feel.
Here, the employees are as diverse as our guests
Our guests come of all ages, with different backgrounds and very different needs. So do our employees. This is not always a matter of course in our industry. But it is with us.
At Sinatur, there is room for diversity. In age. In experience. In the background. In life situation. It's not something we just talk about. It is a strength we experience in everyday life.
When the experienced share their knowledge with the new. When the person who cannot work full-time is still an important part of the community. Because everyone has something to offer.
But room for diversity requires more than good intentions. This requires proper working conditions. That is why we have a collective agreement at all our hotels. Not because we have to. But because we want to. It creates a safe environment and the opportunity to be in working life in different ways.
Because we believe that when people have space to be themselves, it creates better experiences for our guests.
We call it care that you can feel.
Here, our guests can take breaks in nature. Our employees can too
Nature is a central part of the experience at Sinatur. Our guests come just to be in it – to breathe, lower their shoulders and find peace. That our employees have the same opportunity is not always a matter of course in our industry. But it is with us.
Because you can't create peace for others if you're not allowed to feel it yourself. Therefore, access to nature does not stop at the staff door. With us, there is room to go for a walk, breathe fresh air and find peace - even in the middle of the working day.
But it does not come by itself. This requires proper conditions. That is why we have a collective agreement at all our hotels, which ensures a working day with room to also be human.
Because when people are allowed to breathe, it can be felt in the way they meet others.
We call it care that you can feel.
Here, there is room to learn – both as a guest and as an employee
When you participate in a meeting or a conference at Sinatur, it is often about learning, developing and becoming wiser. That our employees have the opportunity to do the same is not always a matter of course in our industry. But it is with us.
At Sinatur, we believe that the best service comes from people who know what they are doing. That's why we invest in education and professional development, because we know that talented people create the best experiences. An experienced waiter who shows a new colleague what it means to make an effort. A head chef who shows the way, rather than just making demands.
But it does not come by itself. This requires proper conditions. That is why we have a collective agreement at all our hotels, which gives time for training, development and to improve.
Because when people are allowed to develop, it can be felt in what they create.
We call it care that you can feel.